Leadership and Management Skills | In-house team training

Our dynamic leadership development course provides experienced managers with strategies and practical tools to refine their leadership approach, enhance team performance, and drive organisational growth.

Delivered over one or two impactful days, participants will explore practical management techniques and explore contemporary leadership models.

This course is private in-house group training for your organisation.

We can also deliver shorter or longer courses, depending on your needs - just ask!

Certificate of Completion

Digital certificate - Included

Below is the typical content for a two-day course. The exact content can be tailored according to your specific needs.

Below are examples of areas that can be covered, depending on the length of the course. The content will be tailored to suit your organisation's particular needs. Sections can be added, removed and reordered to suit you best.

The length of the training is also flexible to suit your needs.

• Understanding the role and responsibilities of a manager (individual, team, organisation).
• Exploration of different leadership styles and when to use them.
• Using Situational Leadership.
• Developing a flexible, adaptable approach to leadership.
• Building trust, credibility, and authority within your team.

• The four main ways that leaders can communicate.
• How to communicate and delegate with clarity, confidence, and authority.
• Adapting your communication style to the four different types of people.
• Active listening and empathetic communication techniques.
• Giving and receiving constructive feedback effectively.
• Understanding non-verbal communication and its importance.
• Building rapport and trust with team members.
• Influencing and persuading effectively across teams and departments.

• The principles of effective delegation: When, what, and to whom to delegate.
• The difference between delegation, abdication and empowerment.
• Avoiding common delegation pitfalls.
• Don't be a seagull!
• Empowering your team for increased ownership and motivation.

• Understanding what truly drives employee motivation (it's not money).
• Different motivational theories (Maslow, Hertzberg) and their practical application.
• Identifying individual motivators within your team.
• Strategies for fostering a positive and engaging work environment.
• Encouraging innovation, collaboration, and continuous improvement.

• Giving effective feedback (SBI model, feedforward)
• Handling underperformance or conflict
• Practical tips for courageous conversations
• Understanding the sources and types of workplace conflict.
• Strategies for approaching and resolving conflict effectively.
• Techniques for conducting challenging conversations with confidence and empathy.

• Setting clear SMART objectives and KPIs that drive results.
• Using coaching and feedback to improve individual performance.
• Conducting effective performance conversations and reviews.
• Addressing underperformance constructively.
• Handling difficult conversations with confidence.

• Assessing personal time management habits.
• Prioritisation techniques for managing multiple demands.
• Strategies for minimising interruptions and increasing focus.

• Understanding the human response to change.
• Communicating change effectively to minimize resistance.
• Supporting your team through transitions.
• Building resilience in yourself and your team.

• Connecting team goals to organisational strategy.
• Moving beyond daily tasks to focus on long-term goals.
• Making informed, data-driven decisions while balancing risks.
• Problem-solving techniques for complex workplace challenges.

Optional Add-ons

• DISC reports for each participant to help them understand themselves better, including how they communicate and work with others.
• Time Management training.
• Emotional Intelligence for Leaders.
• Project Management.
• Negotiation and Influencing.

Some of the feedback received for our Leadership and Management training:

"Practical, engaging, and very thought-provoking."

"Plenty of takeaways that I’ll be applying straight away."

"A very insightful and empowering course – I feel much more prepared."

"This has given me a solid foundation to grow as a leader."

"Very relevant and easy to apply to day-to-day management."

"Helped me understand how to lead different personality types more effectively."

"The DISC personality model was a real eye-opener for me."

"A really supportive and insightful session. Very well delivered."

"I liked how interactive the course was – lots of discussion and reflection."

"The course helped build my confidence as a manager."

"I now feel better equipped to have difficult conversations."

• Experienced Managers: Managers who have been in leadership roles for a period of time and are seeking to enhance their skills.

• Team Leaders and Department Heads: Individuals leading larger teams or departments who require advanced leadership and management capabilities.

• Managers Seeking a Refresher: Experienced managers who want to revisit core leadership principles and learn contemporary best practices.

• High-Potential Individuals: Individuals identified as future leaders who are being prepared for more senior management roles.

• Anyone seeking a comprehensive management training course to advance their leadership journey and impact.

Some experience in management is preferred. No formal training necessary - the course is perfect for managers who have never received proper training.

We do have a separate course specifically aimed at new and upcoming managers.

Management and leadership skills are one of the most crucial aspects of career progression.

However, many managers never receive proper training and are left to figure it out for themselves.

Our leadership and management training will equip you with the skills to manage your team with confidence and skill.