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Hospitality: Hotel Management & Facilities Management

Accredited by CPD QS | Video lessons by Instructors | Free PDF Certificate | Tutor support included


One Education

Summary

Price
£12 inc VAT
Study method
Online, On Demand What's this?
Duration
1.2 hours · Self-paced
Qualification
No formal qualification
CPD
10 CPD hours / points
Certificates
  • Reed Courses Certificate of Completion - Free
Additional info
  • Tutor is available to students

1 student purchased this course

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Overview

Did you know the hospitality sector is set to grow by 15% by 2030, with hotels prioritising exceptional guest experiences and eco-friendly practices? As travel and tourism evolve, the demand for skilled hotel operations and guest services managers is skyrocketing. This Hospitality: Hotel Management & Facilities Management course is your gateway to mastering the art of creating unforgettable stays while staying ahead of industry trends.

By enrolling now, you’ll gain insights into the critical aspects of hotel management, including guest services, housekeeping, and food and beverage operations, along with financial and sustainability practices. As the industry shifts towards innovative, tech-driven solutions and eco-conscious services by 2030, you’ll be prepared to adapt and excel. Start your journey to a successful hospitality career enrol today!

Learning Outcomes of Hospitality: Hotel Management & Facilities Management:

After completing this course, you will :

  • Understand key concepts of hotel management
  • Develop skills for effective front office and guest services management
  • Learn housekeeping techniques and facility management best practices
  • Explore food and beverage management strategies
  • Gain insights into financial management for hospitality operations
  • Learn how to deliver memorable guest experiences
  • Understand sustainable practices in hospitality management
  • Discover techniques for improving team collaboration in hotels
  • Understand the role of technology in modern hospitality management
  • Learn strategies for adapting to evolving guest expectations

What You Get Out Of Studying With Us:

  • Free PDF certificate upon successful completion of the course
  • Full one-year access to course materials
  • Instant assessment results of this course
  • Study the course at your own pace
  • Improve your chance of gaining valuable skills by completing the course
  • Full tutor support is available from Monday to Friday
  • Accessible, informative modules taught by expert instructors
  • Get 24/7 help or advice from our email and live chat teams with the training
  • Study at your own time through your computer, tablet or mobile device

Certificates

Reed Courses Certificate of Completion

Digital certificate - Included

Will be downloadable when all lectures have been completed.

CPD

10 CPD hours / points
Accredited by CPD Quality Standards

Curriculum

6
sections
6
lectures
1h 11m
total

Course media

Description

This Hotel Operations and Guest Services Management course provides a thorough introduction to the hospitality sector, starting with the fundamentals of hotel and resort management. You’ll explore key areas like guest services, front office operations, and the importance of creating a seamless and welcoming guest experience.

The course dives into housekeeping and facility management, giving you the skills to maintain high standards of cleanliness and efficiency. It also covers food and beverage management, where you’ll learn about delivering exceptional dining experiences while maintaining cost-effectiveness. Additionally, financial management fundamentals will teach you to balance budgets, maximise revenue, and control expenses.

You’ll also explore sustainable practices, a growing focus in the industry, learning how to implement eco-friendly initiatives without compromising service quality. As hospitality trends shift by 2030, this course ensures you’re prepared to adapt to customer expectations and lead with innovation.

Curriculum:

Module 01: Introduction to Hotel and Resort Management

Module 02: Front Office and Guest Services

Module 03: Housekeeping and Facility Management

Module 04: Food and Beverage Management

Module 05: Financial Management Fundamentals

Module 06: Sustainable Practices in Hospitality Management

How can you earn your Certification?

To successfully complete the course, students will have to take an automated multiple-choice exam. This exam will be online, and you will need to score 60% or above to pass the Training.

After successfully passing the course exam, you will be able to apply for a CPD-accredited certificate as proof of your expertise.

Who is this course for?

This course is designed for individuals who want to build or advance a career in the hospitality and hotel management industry. It’s suitable for both newcomers and those looking to expand their knowledge in hotel operations.

  1. Aspiring hotel managers
  2. Front office staff looking to enhance their skills
  3. Individuals interested in guest services roles
  4. Housekeeping supervisors seeking career growth
  5. Food and beverage service professionals
  6. Career changers exploring the hospitality industry
  7. Those aiming to work in resort or boutique hotel management
  8. Individuals interested in sustainable hospitality practices
  9. People seeking roles in international hospitality businesses
  10. Entrepreneurs starting a hospitality business

Requirements

There are no formal entry requirements for this course. Anyone above the age of 16 can enrol in the course.

Career path

  • Hotel Manager – £35,000 to £60,000 per year
  • Front Office Manager – £25,000 to £40,000 per year
  • Guest Services Manager – £28,000 to £45,000 per year
  • Housekeeping Manager – £23,000 to £37,000 per year
  • Food and Beverage Manager – £30,000 to £50,000 per year
  • Revenue Manager – £35,000 to £55,000 per year
  • Facilities Manager – £38,000 to £65,000 per year

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FAQs

Interest free credit agreements provided by Zopa Bank Limited trading as DivideBuy are not regulated by the Financial Conduct Authority and do not fall under the jurisdiction of the Financial Ombudsman Service. Zopa Bank Limited trading as DivideBuy is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority, and entered on the Financial Services Register (800542). Zopa Bank Limited (10627575) is incorporated in England & Wales and has its registered office at: 1st Floor, Cottons Centre, Tooley Street, London, SE1 2QG. VAT Number 281765280. DivideBuy's trading address is First Floor, Brunswick Court, Brunswick Street, Newcastle-under-Lyme, ST5 1HH. © Zopa Bank Limited 2025. All rights reserved.