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Beginner Customer service courses

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  • Customer Service Diploma (Level 2 & 3) Plus Sales and Marketing Skills - CPD Certified

    NextGen Learning
    6 Premium Courses! QLS Endorsed & CPD Accredited Diploma + Free PDF Certificate + Get Instant & Lifetime Access
    • 175 students
    • Online
    • 2.4 hours · Self-paced
    • Certificate(s) included
    • 60 CPD points
    • Tutor support
    Great service
    Highly rated
    Updated in May 2025 Need skills for the ultimate customer satisfaction ? Want to recognise and appreciate returning consumers, build relationships with local clients, and use your product knowledge to be the best man out there? Then look no further because our comprehensive Cust …
    Save 20%
    £12 £15

  • Insurance Claims, Handling, Investigation and Customer Service

    Training Express Ltd
    CPD Accredited | Free PDF & Hard Copy Certificate included | Lifetime Access
    • 11 students
    • Online
    • 1.1 hours · Self-paced
    • Certificate(s) included
    • 10 CPD points
    • Tutor support
    Great service
    Trending
    This course is perfect for anyone who wants to learn how insurance claims work and how to support customers during the process. You will start by learning what an insurance claim is and how it is handled from start to finish. You will understand how claims are received, processed …
    Save 42%
    £12 £21

  • Customer Service Diploma Level 2 & 3

    Training Express Ltd
    4 Free Courses | Free PDF & Hardcopy Certificates | QLS Endorsed and CPD Accredited | Free Retake Exam | Lifetime Access
    • 807 students
    • Online
    • 0.7 hours · Self-paced
    • Certificate(s) included
    • 10 CPD points
    • Tutor support
    Great service
    Highly rated
    Popular
    [Updated 2025] [Get 4 Free Courses: Only for TODAY] The Customer Service Diploma Level 2 & 3 - CPD Certified course is designed to provide learners with an in-depth understanding of the keys to providing successful customer service. It is ideal for those who work in a retail …
    Save 14%
    £12 £14

  • Customer Service, KYC, CDD & Customer Relationship Management (CRM) Diploma

    NextGen Learning
    Level 5 QLS Endorsed Diploma + CPD Certified + 43 Endorsed Topics + Free PDF Certificate + Instant & Lifetime Access
    • 368 students
    • Online
    • 7.4 hours · Self-paced
    • Certificate(s) included
    • 150 CPD points
    Great service
    Highly rated
    Popular
    Updated in May 2025 Boost your skills and skyrocket your career prospects with our Customer Service, KYC, CDD & Customer Relationship Management (CRM) Diploma. Rapid digital transformation has made customer service, KYC (Know Your Customer), CDD (Customer Due Diligence), an …
    Save 14%
    £12 £14

  • Customer Service Diploma (Level 2 & 3) Plus Sales and Marketing Skills - CPD Certified

    NextGen Learning
    6 Premium Courses! QLS Endorsed & CPD Accredited Diploma + Free PDF Certificate + Get Instant & Lifetime Access
    • 175 students
    • Online
    • 2.4 hours · Self-paced
    • Certificate(s) included
    • 60 CPD points
    • Tutor support
    Great service
    Highly rated
    Updated in May 2025 Need skills for the ultimate customer satisfaction ? Want to recognise and appreciate returning consumers, build relationships with local clients, and use your product knowledge to be the best man out there? Then look no further because our comprehensive Cust …
    Save 20%
    £12 £15

  • Office Management, Business Administration & Retail Customer Service - Level 4 Diploma

    NextGen Learning
    Level 4 QLS Endorsed Diploma + CPD Certified | Complete Business Management | FREE PDF Certificate | Instant Access
    • 859 students
    • Online
    • 6.1 hours · Self-paced
    • Certificate(s) included
    • 120 CPD points
    • Tutor support
    Great service
    Highly rated
    Trending
    [Updated 2025] Imagine stepping into the bustling world of Office Management , where every day presents a new challenge and a fresh opportunity to succeed. With the " Office Management, Business Administration & Retail Customer Service - Level 4 Diploma ," you are not just l …
    Save 58%
    £12 £29

  • Customer Service Diploma (Level 2 & 3) with Communication Skills & Conflict Management

    Training Edge
    4 in 1 Bundle | Free 4 PDF Certificate Included | 100% Pass Rate | Instant Access | 14 Day Money Back Guarantee
    • 136 students
    • Online
    • 8.8 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    Great service
    Highly rated
    Popular
    Trending
    ************** SPACIAL OFFER ****** Customer Service Diploma (Level 2 & 3) with Communication Skills & Conflict Management 4 CPD CERTIFIED Courses Bundle 4 FREE PDF CERTIFICATES INCLUDED FREE Exam + Unlimited Retakes 4 COURSES INCLUDED IN THIS BUNDLE: COURSE 01: Customer …
    £12

  • Customer Service Success | In-house team training

    Mark Baglow Training Limited
    Turn Customer Service into Customer Delight. In-house group training tailored to your organisation.
    • Onsite
    • 1 day · Part-time or full-time
    • Certificate(s) included
    • Tutor support
    Whether you're in a customer-facing role or supporting clients remotely, the way you handle interactions can make or break customer loyalty. ​Learn how to handle customer interactions professionally, exceed expectations, and manage complaints with confidence to create a great cus …
    Enquire for pricing

  • Diploma in AML, Risk Management, KYC with GDPR & Customer service - CPD Certified

    Tyne Academy
    5 Video & PDF Combined Course | 6 Free PDF Certificate Included | 24/7 Tutor Support | No Hidden Fees | Lifetime Access
    • Online
    • 4.3 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    Great service
    This Diploma in AML, Risk Management, KYC with GDPR & Customer Service - CPD Certified is a comprehensive course designed to deepen your understanding of compliance and risk management in today’s dynamic business environment. Focusing on key areas such as risk management, KYC …
    Save 4%
    £12 £12.50

  • Phone Based Customer Service Level 2 & 3 - CPD Certified

    Skill Arts
    Mastering Effective Telephone Communication Skills for 2024! > Instant Access > Lifetime Validity > Free Certificate
    • 50 students
    • Online
    • 1.8 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    Great service
    Highly rated
    Why Study This Phone-Based Customer Service Diploma Diploma? 60% of UK customers prefer to contact customer service by phone. Phone-based customer service is the most effective channel for resolving customer issues. Phone-based customer service is the most popular channel for cus …
    Save 39%
    £12 £19.99

  • Level 2 & 3 Diploma in Customer Service with KYC, CDD & CRM - CPD Certified

    Royal Open College
    CPD Certified: 4 Courses Bundle (45+ Trending Topics) + Free PDF Certificate + Tutor Support + Exam | Lifetime Access
    • Online
    • 3.2 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    Great service
    Level 2 & 3 Diploma in Customer Service with KYC, CDD & CRM Customer service is a vital aspect of any successful business, and the demand for skilled customer service professionals continues to rise. In the UK, the customer service sector is projected to grow by 8% in the …
    Save 3%
    £12 £12.49

  • Complaints Handling for Customer Care ( Customer Service )

    Compliance Central
    Empower Your Career | CPD Certified Course | FREE PDF Certificate | Instant Lifetime Access
    • 29 students
    • Online
    • 1.7 hours · Self-paced
    • Certificate(s) included
    • 10 CPD points
    • Tutor support
    Great service
    ***Customers Yelling at You? Turn Complaints into CASH with This Course! (Customer Care & Customer Service Secrets Revealed!)*** Did you know that according to a recent study, 78% of customers would do business with a company again if they felt their complaint was resolved …
    £12

  • Conflict Resolution for Customer Service Advisor

    Academy for Health & Fitness
    5 Topics in 1 | CPD Certified | Free PDF Certificate | Lifetime Access
    • Online
    • 1.3 hours · Self-paced
    • Certificate(s) included
    • 10 CPD points
    • Tutor support
    Great service
    Popular
    Every day, UK customer service advisors tackle challenging situations where clear communication and empathy can make all the difference. Studies show that 86% of customers are willing to pay more for a better experience, and loyal customers are worth up to ten times their initial …
    £12

  • Level 4 Diploma in Retail: Customer Servicing, Storefront Display, & Business Purchasing

    Career Education
    4 Courses In The Price Of 1 | 5 FREE PDF Certificates | Free Transcripts Included | Lifetime Access | Tutor Support
    • Online
    • 4.3 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    Great service
    Popular
    Elevate Your Career with the Level 4 Diploma in Retail: Customer Servicing, Storefront Display, & Business Purchasing course The Level 4 Diploma in Retail: Customer Servicing, Storefront Display, & Business Purchasing is designed to equip individuals with advanced skill …
    £12

  • Customer Service Diploma with KYC & Email Writing - CPD Certified

    Skill Arts
    Customer Rapport | CRM | Defusing Techniques | Customer Management | Lifetime Access | Easy Refund
    • Online
    • 4 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    Great service
    Customer Service Diploma with KYC & Email Writing - CPD Certified? 90% of UK consumers say that good customer service is important to them when making a purchase decision Nearly three out of five global consumers report that good customer service is vital for them to feel loy …
    £12.99

  • Customer Service : Customer Service

    Enlight Academy
    CPD Accredited | FREE PDF Certificate | Instant Access | 100% Pass Rate | 24/7 Tutorial Support | Lifetime Access
    • Online
    • 0.4 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    Customer Service : Customer Service Welcome to the most cutting-edge training on Customer Service : Customer Service ! This comprehensive course is designed to provide you with a good understanding of Customer Service : Customer Service, including the current trends on the subje …
    £12

  • Customer Service Level 1

    Empower UK Employment Training
    Entry Level Career Pathway Program on Customer Service - No Exam - Instant Free Certificate - Free Toolkit
    • Online
    • 1 hour · Self-paced
    • Certificate(s) included
    • Tutor support
    Great service
    Customer Service Level 1 This meticulously designed course equips you with unrivalled Customer Service skills, essential for scaling the corporate ladder. From mastering Customer Service Fundamentals to proactive Customer Management, your path to exceptional Customer Service star …
    Save 4%
    £12 £12.50

  • Complete Customer Service Training

    MAHABT
    Free and Instant Certificate | Updated | Learn From Industry Experts | No Hidden Fees | 24/7 support
    • Online
    • 2.5 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    Great service
    Customer Service Customer Service: The Art of Delightful Engagement Do you want to start a career in Customer Service or improve your skills in CUSTOMER SERVICE? With an emphasis on Customer Service legal concepts, Customer Service industry best practices and the underlying exper …
    £12

  • Customer Service Diploma (CPD) with Complete Career Guide 2025

    Training Express Ltd
    Instructor-Led Training | 29 Courses Bundle | 29 Free PDF & Hardcopy Certificates | 290 CPD Points | Lifetime Access
    • Online
    • 120 hours · Self-paced
    • Certificate(s) included
    • 290 CPD points
    • Tutor support
    Great service
    ✩ Trusted by Over 10K Business Partners & 1 Million Students Around the World! ✩ Imagine stepping into a world where every customer interaction brings new possibilities. In today’s fast-paced market, exceptional customer service is more valuable than ever. With 75% of busin …
    Save 16%
    £100 £120

  • Customer Service Excellence - Level 5 - CPD Accredited

    Learndrive
    Level 5 Course with Free Student ID Card and 5 Free Courses for Customer Service - Exam Available
    • 13 students
    • Online
    • 7 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    Great service
    Customer Service Excellence - Level 5 Diploma Embark on a journey to Customer Service mastery with our Level 5 Diploma, designed to elevate your service skills to new heights. Develop a profound understanding of Customer Service nuances, from telephone etiquette to email professi …
    Save 24%
    £15 £19.99

  • Customer Service - Customer Service Training

    Academy of Skills
    Free Resources | FREE PDF Certificate | No Hidden Fees | Lifetime Access | 24x7 Tutor Support
    • Online
    • 2.5 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    Great service
    Do you wish you could learn a new skill set in order to get that Customer Service - Customer Service Training job? Do you wish to improve and monetize your Customer Service - Customer Service Training current abilities? Do you want to take a professionally created, industry-rel …
    £12

  • Customer Service Certification

    Knowledgera
    5 Courses Bundle*/Updated 2023*/All in One*/Free Certificate*/Lifetime Access*/14 Days Money-Back Guarantee
    • Online
    • 5.7 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    Great service
    Customer Service This Customer Service course might be a helpful first step if you wish to advance your professional prospects or build a successful career of your own. This Customer Service course have verity of important information about Customer Service. Some of our most …
    Save 12%
    £29 £33

  • Customer Service Training

    Knowledgera
    3 Courses Bundle*/Updated 2023*/All in One*/Free Certificate*/Lifetime Access*/14 Days Money-Back Guarantee
    • Online
    • 4.4 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    Great service
    Customer Service This Customer Service course might be a helpful first step if you wish to advance your professional prospects or build a successful career of your own. This Customer Service course have verity of important information about Customer Service. Some of our most popu …
    £19

  • Customer Service Course - CPD Accredited

    Skills Boost
    Special Offer | Free PDF Certificate | 100% Pass Rate | Money Back Guarantee | Lifetime Access | 24/7 Tutor Support
    • Online
    • 2.1 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    Great service
    Customer Service [2024 Updated Course] 14 Day Money Back Guarantee Do you seek to learn new things on a constant basis in order to expand your knowledge and abilities? You can then try out this Customer Service course. Enrol in this Customer Service course now if you're keen to e …
    £12

  • CRM, PR & Phone-Based Customer Service

    Training Express Ltd
    15 Courses Bundle | CPD Accredited | Free PDF & Hard Copy Certificate included | Free Retake Exam | Lifetime Access
    • Online
    • 80 hours · Self-paced
    • Certificate(s) included
    • 150 CPD points
    • Tutor support
    Great service
    ✩ Trusted by Over 10K Business Partners & 1 Million Students Around the World! ✩ [Updated 2025] CRM, PR & Phone-Based Customer Service Ready to transform your customer service skills and unlock new career opportunities? With businesses increasingly focused on customer re …
    £109

  • Level 2 Certificate in Principles of Customer Service - CPD Certified

    Learndrive
    Training Duration: 94 Minutes + MCQ Based Assessment + PDF Certificate: Free + Lifetime Access + Retake: Unlimited
    • Online
    • 1.7 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    Great service
    The term Customer Service refers to communication between the seller and purchaser of a product. Customer support agents facilitate the entire process. Customers' perceptions of a business are heavily influenced by interactions with its employees. For someone to succeed in Custom …
    Save 7%
    £12 £12.99

  • Customer Service Diploma Level 3

    Learning Point
    CPD Certified | Free PDF Certificate | 100% Pass Rate | No Hidden Fees | 24/7 Tutor Support | Lifetime Access
    • Online
    • 2 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    Customer Service Diploma Level 3 If you want to get in-depth knowledge of the Customer Service Diploma Level 3 industry and help others as well as yourself, enroll in our thorough Customer Service Diploma Level 3 course from Learning Point. >> Instantly certificate downl …
    £12

  • Customer Service Diploma

    Learning Point
    CPD Certified | Free PDF Certificate | Lifetime Access | 100% Pass Rate | No Hidden Fees | 24/7 Tutor Support
    • Online
    • 2 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    Customer Service Diploma Fully Refundable - Your Satisfaction is 100% Guaranteed. Are you a lifelong learner who strives to expand your knowledge and abilities through continuous learning? After that, you can try out this Customer Service Diploma course. >>>{ Certificat …
    £12

  • Diploma in Customer Service

    Learning Point
    CPD Certified | Free PDF Certificate | 100% Pass Rate | No Hidden Fees | 24/7 Tutor Support | Lifetime Access
    • Online
    • 2 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    Diploma in Customer Service Fully Refundable - Your Satisfaction is 100% Guaranteed. Are you a lifelong learner who strives to expand your knowledge and abilities through continuous learning? After that, you can try out this Diploma in Customer Service course. >>>{ Certi …
    £12

  • Advanced Customer Service

    Wisdom Learning Limited
    UKRLP & CPD approved provider | UP to Date | Easy Refund | Free e-Certificate | Instant Access | Tutor Support |
    • Online
    • 3.1 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    Great service
    Advanced Customer Service The Advanced Customer Service Course is designed to elevate customer service professionals' skills from foundational to expert-level, focusing on complex customer needs, advanced communication techniques, and proactive service strategies. Tailored to the …
    £12
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FAQs

Reed Courses advertises a large variety of Customer service courses which are delivered by a range of learning providers. The Customer service courses on offer vary in time duration and study method, with many offering tutor support. Whether you want to study for a regulated qualification, or take a Customer service course which provides CPD points/hours or qualifications, there are a number of learning options available.

If you're looking for Customer service courses, you might also be interested in Business, KYC and Business studies. These courses can be taken to further enhance your understanding of the subject. By having a broader understanding of the subject can help you to improve your professional or personal development.

In addition to free Customer service courses, Reed Courses also has plenty of paid for online Customer service courses, designed to meet all kinds of learning goals and to suit a range of preferred study methods.

Reed Courses advertises a variety of free online Customer service courses. Alternatively you'll be able to enrol on an online Customer service course of your choosing, and study entirely online. If you'd prefer an in-person learning experience, you could take a classroom Customer service course where you'll be taught in a classroom at a given location. Reed Courses also advertises distance learning courses and in-company Customer service courses from a variety of learning providers.
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